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FAQ's

Do you offer 24/7 service?

emergency-service-vanYes! 

Utilities and Parking Garages cannot afford to have down time or non-working gates, so we are available 24/7 to keep them up and running.  Emergency rates apply.

Will the new telephone entry system work with my existing gate operators?

telephone-entry-systems

Yes!

Most likely yes.  We will verify compatibility before proposing a solution.

Will the new access control card reader utilize my existing locks?  

hid-card-readers

Yes!

Customers often don't know if a new access or telephone entry system will work with (interface or connect to) their current locks or gate operators.  We know it is not a problem but they are often concerned with compatibility between new products and existing.

Do you offer service contracts?

emergency-service-van

Yes!

We have various levels of service agreements available, which are detailed here (http://www.fdc.com/service-repair/service-plans.html).  Service contracts are also available at a discounted rate on new FDC installations.  Ask your sales representative.

Will you service my equipment without a service contract in place?

emergency-service-van

Yes!

You can schedule a service call at any time online http://www.fdc.com/request-service.html or by calling 800-321-6487 (works in Florida only, we only service Florida).

Do you provide service outside of Florida?

caribbean-islands On occassion.

We have made trips to the Caribbean islands to do installations and service for specific clients.  We have also travelled to North Carolina for some other large clients.  It really depends on the needs of the customer.

What happens if I have a problem during the warranty period?  

emergency-service-vanWe will diagnose on site and provide replacement parts and repairs as needed at no charge.

How long will the gate operator last, when should I budget for replacement?

li-gate-operators Most gate operators last 7-10 years on average.

What periodic maintenance is required for the equipment?

gate-operator-maintenanceRegular checks should be done to check on belts, wheels, etc.  Keep dirt & debris off of v-track if possible.  Keeping equipment in tip-top shape helps it last longer and reduces problems.  See our available service plans for more info.

How long has your company been in business?

fdc-offices-pic We've been in business since summer of 1978.

Why do you make most of your gates from aluminum?

li-automatic-gates Aluminum is lightweight, and stands up better to the Florida climate, elminating rust issues.

Do you offer a transponder system that works like E-pass?  

tres900 Yes!

Long range RFID readers can be placed at entrances to activate when credentials come near.

Do you offer a bar code scanner for residents entry?

dual-beam-barcode-readerYes!

You can see some of these units here http://fdcgates.com/st/en/22-barcode-systems

Do you charge for estimates/site evaluations?  

emergency-service-vanNo - they are FREE!

We do provide free estimates and free quotes for new installations.  However, a diagnosis of existing equipment in need of repair requires a service technician and is not free.

Contact Us

FDC - Florida Door Control of Orlando, Inc.

HQ • 658-2 Washburn Rd. • Melbourne, FL 32934
Phone: 321-254-8011 • Toll Free in Florida: 800-321-6487
Fax: 321-259-8725

Please see FDC Locations page.

 

For an estimate on a new installation, please visit our Quote Request page.

Request a Quote

 

For repairs on existing equipment, please contact our service department at 321-254-8011 x.5 or visit our Request Service page.

Request Service

Miami, FL

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Miami Access Control Systems

FDC (Florida Door Control of Orlando, Inc.) specializes in Miami / Ft. Lauderdale area parking garages and building access control systems and surveillance systems.  Several high-rise apartment buildlings utilize FDC as their access control installer of choice for these large projects.  Developers and property managers rely on FDC's design-build, turn-key installations and automatic gates for their dependability and thoroughness, and FDC's customer service keeps the systems working smoothly and satisfies the owner's needs.

Automatic Gates Miami

FDC StrongWeld automatic gates are custom-built to spec for Miami's residential and commercial parking garages.  StrongWeld security gates come in a variety of forms, such as tilt gates, sectional grille gates, sliding gates, and swing gates.  Security is maximized when garage gates are paired with barrier gates.  This prevents tail-gating at an entrance by blocking vehicles from entering as automatic gates raise to allow vehicles access.

Miami operations are overseen by area manager Ralph Rogers, who gained extensive electronics training from his time in the US Air Force.  For more than 15 years now, Ralph has built numerous access control systems for FPL, SWFMD, Florida Lottery, and more.  Our automatic gates are built locally in our Melbourne, FL facility.  Whether you need building access control systems, automatic gates, surveillance or a complete solution, FDC can install.

Security Gates Miami

FDC StrongWeld gates are the ultimate security gates because they are constructed of high-grade aluminum and other fine materials chosen for strength and durability.  StrongWeld industrial automatic gates such as those found at power plants and other government locations are installed all over the state of Florida at sites where security is of the utmost concern.  When paired with FDC access control systems, and FDC's 24/7 service, these security gates are unrivaled!

Florida Door Control of Orlando, Inc. is Florida's leader for access automation and automatic gates.  We provide Miami and Ft. Lauderdale with the best security gates and access control solutions in the industry, topped with equally great service.  Request a Quote today!

Tampa, FL

tampa-parking-solutions

Tampa Parking Solutions

Tampa, FL is home to many venues for sporting, music and other large events.  The Tampa International Airport sees almost 20 million visitors a year, so it comes as no surprise that Tampa parking solutions are serious business.

For over 30 years, FDC has been providing Tampa parking solutions and parking access control for both businesses and the city.  But that's not all!  Building access control systems, automatic doors, automatic gates, surveillance systems, turnstiles and all other manner of pedestrian and vehicular access control are our specialty.

Florida Parking Systems

FDC has been installing Florida parking systems and access control for over 30 years.  Our personnel are very knowledgable and able to design a parking system for you that maximizes revenue and reduces expense.  Our Tampa parking solutions installations are overseen by Tampa area manager Doug Moore.  Doug has been with FDC for almost 20 years, and before that he worked in the valet parking revenue business.  His knowledge comes from both sides of the Florida parking business, so he knows the challenges valet managers face on a daily basis, and the type of service they require.  FDC is in the business of making Florida parking installations more profitable.

Parking Revenue

T.I.B.A. parking equipment, serve a lot of different needs and are at the heart of all of our Tampa parking solutions installatiouns.  LPI, or license plate recognition, systems help track vehicle inventory, while parking barriers keep vehicles where they need to be.  Pay stations are quite versatile with the ability to be placed in a garage lane as an exit verifier or in a pedestrian area as a walk-up pay station kiosk.  Tie this equipment in with existing access control systems and you have a total solution.  When you think Florida parking, think FDC.

Florida Door Control of Orlando, Inc. is Florida's leader for Tampa parking solutions and parking equipment in Tampa, FL.  We can provide you with the right access control, parking solutions, and parking revenue equipment to best fit your needs!  Request a Quote today!

Jacksonville, Fl

jacksonville-parking-solutions

Jacksonville Parking Solutions

Jacksonville, FL is the largest city in area in the continental US and is growing rapidly.  It's no wonder parking spaces are a precious commodity.  FDC has been specializing in Jacksonville parking solutions for over 30 years, providing many businesses and even the city itself with much of their parking installations of parking revenue equipment. 

Jacksonville parking solutions aren't the only systems that FDC installs.  Our office in Jacksonville, Florida office installs and maintains a large assortment of access control systems, automatic doors, automatic gates, surveillance systems, and more.  FDC is Jacksonvilles pedestrian and vehicle access control solution.

Parking Installations Jacksonville

Parking revenue equipment controls the flow and handling of payments for paid parking.  Our automated parking revenue systems installations are overseen by Jacksonville branch manager Ted Hauser, a consultant with over 30 years of experience in the valet & mixed-use parking industry.  He's seen both sides of the business, and is a great advisor to help determine a system that will meet your needs.

Ted Hauser has overseen the installation of many jacksonville parking solutions installations and provides great support for the continued use and maintenance of these systems, as well as systems training and periodic maintenance.  If employee parking & access to restricted areas is a concern to you, FDC should be your first choice for an entire, turn-key solution.

Parking Revenue Systems

FDC specializes in vehicle and pedestrian access control systems installations and service.  Emergency service is available 24/7 to assure your parking revenue systems continue making you money around the clock.

TIBA parking equipment, provides a wide range of functions from car counting, to cash handling and payment processing, to damage claim reduction.  Parking is big business, and it pays to have an experienced professional show you what parking revenue systems can do to automate much of your labor, reduce expenses and damage claims, and increase revenue.  FDC is TIBA's partner for installing Jacksonville parking solutions.

Florida Door Control of Orlando, Inc. is Florida's leader for Jacksonville parking solutions and can provide you with the right parking revenue systems and parking revenue equipment to best fit your needs!  Request a Quote today!

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FDC is Florida's Gate Company!  FDC offices in Jacksonville, Tampa, Ft. Lauderdale, Orlando and Melbourne Florida serve those areas plus Gainesville, Tallahassee, St. Petersburg, Miami, West Palm Beach, Vero Beach, Jupiter, Stuart, Ft. Myers, Naples, Ocala, Daytona Beach, St. Augustine and surrounding areas!

Florida License #'s EF-0001068 | CBC-057943 • My Florida Marketplace Vendor # F591842902-003
GSA Preferred Government Contractor
GSA Contract #GS-07F-0599X • DUNs: 076922509 • CCR Cage Code: 3BTU8

321-254-8011 • Business Hours 7:00 AM - 4:30 PM MON-FRI E.S.T. • 24/7 Emergency Service Available!
©2014 Florida Door Control of Orlando, Inc.